Billing Terms and Condition
Payment Policy – FactoryBuy
Welcome to FactoryBuy! We are committed to providing a secure and convenient shopping experience for all our customers. Please review our payment policy to understand how payments are processed on our website.
Accepted Payment Methods
At FactoryBuy, we accept a variety of secure payment options for your convenience:
Credit & Debit Cards:
- Visa
- Mastercard
Digital Payment Methods:
- Google Pay
- PhonePe
- UPI (Unified Payments Interface)
- Paytm
- Cash on Delivery (COD)
- BNPL (Simpl)
Currency
All transactions on FactoryBuy are processed in Indian Rupees (INR ₹). Please ensure your payment method supports transactions in INR to avoid any issues during checkout.
Payment Security
FactoryBuy uses secure encryption and trusted payment gateways to ensure that your personal and payment information is protected at all times. We do not store your credit/debit card or UPI information on our servers.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email at your registered email address. If you do not receive a confirmation within 24 hours, please contact our support team.
Payment Issues
If you face any difficulties while making a payment, feel free to reach out to us at support@ FactoryBuy.in. We’re here to help resolve any payment-related concerns quickly.
Contact
Email Support: support@factorybuy.in
WhatsApp Support : +91 8068081705
Customer Support Phone : +91 7493099019
Customer Support Hours:
Mon - Sat: 10:00 AM - 5:00 PM IST
Plot No. 211, Okhla Phase 3 Rd, Okhla, New Delhi, Delhi, 110020, India



