About Us

Welcome to Factorybuy!

If you've navigated to this page, chances are you've discovered a product on our site that has piqued your interest! This brings us immense joy – we're thrilled to welcome you to FacotoryBuy.

Who We Are & How We Operate

We are proud to be a completely independent Indian D2C (Direct to consumer) business. We officially launched the FactoryBuy brand and website factorybuy.in in 2025 with a clear mission: to serve the Indian market with integrity.

To bring you a wide variety of items, we partner directly with a network of trusted suppliers. This model allows us to offer a diverse selection without the overhead of a large physical warehouse. We are passionate about what we do and are committed to providing a personal and trustworthy shopping experience. Thank you for supporting our business.

Our Promise to You: Shop with Confidence

We know online shopping should be easy and worry-free. That's why we're committed to transparency and excellent service:

Clear Policies: We believe in being straightforward. You'll find all the details about our practices on our dedicated policy pages:

Refund Policy

Shipping Policy

Easy Communication: Have questions? Need help? Our team is ready to assist you. Visit our Contact Us page for all our contact options, including email and WhatsApp support.

Secure Shopping: Our website is custom-designed for your safety, offering a secure and smooth experience whether you're Browse on a computer, tablet, or smartphone.